# Genting > Genting Casino runs a Malta-licensed platform serving Australian players with over 1,000 games from NetEnt, Evolution and Play'N Go. 100% welcome bonus up to $100. ## Basic information - Website: https://genting-au.com/ - Site type: Online casino information site - Language: English (Australia) - Region: Australia - Brand: Genting - Licence: Malta Gaming Authority (MGA) licence number MGA/CRP/171/2009/01, issued 1 August 2018 - Bonus: Genting Casino promotions and bonus offers - Currency: AUD ## Key pages - [Genting Casino Australia](https://genting-au.com/): Genting Casino runs a Malta-licensed platform serving Australian players with over 1,000 games from NetEnt, Evolution and Play'N Go. 100% welcome bonus up to $100. - [Genting Casino mobile and app](https://genting-au.com/casino-app/): How Genting Casino works on mobile in Australia. 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Powered by NetEnt, Evolution, Play'N Go and leading studios. ## Frequently asked questions ### [Genting Casino Australia](https://genting-au.com/) - How long do withdrawals from Genting Casino take? Withdrawals are processed within 1–5 business days after a pending period that lasts until midnight GMT the following day. In certain countries, Trustly and Entercash withdrawals can be completed within a few minutes if no verification documents are outstanding. - Which payment methods does Genting Casino accept? The operator accepts Visa, Mastercard, Maestro, Apple Pay, Trustly, Neteller, Skrill, Payz, Paysafecard, Sofort, INTERAC and Webmoney. Australian dollars are among the accepted currencies, so you can deposit and withdraw in your own money. - What documents are needed for identity verification? You'll need proof of identity (passport, driving licence or ID card), proof of address (utility bill or bank statement dated within three months), proof of payment method ownership, and evidence of source of funds. Upload documents via the Upload Docs page in your account—documents sent by email or chat are not accepted. - Can I exclude myself from Genting Casino if gambling becomes a problem? The operator provides a self-exclusion facility within your account settings, offering periods from 24 hours to indefinite. You can choose to exclude from the current account alone or from all accounts on the operator's licence. For help, contact the National Gambling Helpline on 1800 858 858 or register with BetStop at betstop.gov.au (note that BetStop covers licensed wagering services, not online casino games). - How do I contact Genting Casino support? Customer support is available via live chat, email and telephone. Use the support link on the operator's site for email queries. All telephone calls are recorded. For verification documents, use only the Upload Docs page in your account—documents sent to support directly are not accepted. - What is the welcome bonus at Genting Casino and how does wagering work? The welcome bonus matches your first deposit 100% up to $100 with a minimum deposit of $10. Wagering is set at 30 times the combined deposit and bonus amount. Slots and scratch games count 100% toward the requirement; other games count 10%. The maximum bet while the bonus is active is 10% of the bonus amount or $5, whichever is lower. ### [Genting casino: games, providers and what you can play](https://genting-au.com/casino/) - Can you play live dealer games at Genting? Yes. Genting operates a live casino section with roulette, blackjack, baccarat and game shows streamed from Evolution studios. Titles include Lightning Roulette, Crazy Time, Infinite Blackjack and Dream Catcher. Live games require a real-money account and are not available in demo mode. - How do different game types count toward wagering? Slots and scratch games count 100% toward wagering requirements. Crash games count 20%. Other games, including table and card games, count 10% under standard wagering or 50% under special mixed wagering, which is available to players of certain statuses. - Which game providers does Genting work with? Genting lists NetEnt, Games Global, Yggdrasil Gaming, Red Tiger, Evolution and Play'N Go as providers. Games Global contributes over 800 titles, and NetEnt supplies more than 200 games including slots and live casino formats. - What are the exclusive games at Genting? Ten exclusive titles are listed: Gold Trio Fluffy Favourites Jackpot, Mega Fire Blaze Midnight Wizard, Kong It Up! 3 Reeler, Jungle Beasts - Double Power, Book of Magic, The Reel Deal, Jungle Fiesta, Wild Crystal Arrows, SpinGenie Starburst and GentingCasino Starburst. These games are not available at other operators. ## Responsible gaming - [Responsible gambling at Genting Casino](https://genting-au.com/responsible-gaming/): Responsible gambling matters. Learn the warning signs, find self-assessment questions, explore Genting Casino's control tools, and access Australian support services. 18+ only. - [gamblinghelponline.org.au](https://www.gamblinghelponline.org.au) - [betstop.gov.au](https://www.betstop.gov.au) - 18+ ## Optional - [Cookie Policy – Genting Casino](https://genting-au.com/cookie-policy/): Learn how genting-au.com uses cookies, what data is collected, and how to manage your preferences. Clear explanations of tracking, analytics, and third-party scripts. - [Privacy Policy – Genting Casino Australia](https://genting-au.com/privacy-policy/): How genting-au.com collects, uses and protects your personal information. Your rights under the Privacy Act and how to exercise them. - [Terms and Conditions for genting-au.com](https://genting-au.com/terms-conditions/): Read the terms and conditions for genting-au.com. Understand your rights and obligations when using this independent information portal about Genting Casino. - [Contact Us – Genting Casino](https://genting-au.com/contact-us/): Get in touch with the genting-au.com editorial team or find the right channel to reach Genting Casino directly for account queries.